About Stireno
Stireno is an online jewelry destination operated by M.H. VAN BENTHEM BEHEER B.V., created for customers who enjoy simple, meaningful, and affordable pieces for everyday wear and gifting.
Our Brand
Jewelry made for everyday meaning
Stireno focuses on jewelry that feels personal without being complicated. Our collection includes bracelets, earrings, necklaces, rings, and small accessories selected for daily styling, thoughtful gifts, and memorable moments.
We believe jewelry does not need to be excessive to feel special. A simple chain, a small pair of earrings, or a meaningful ring can become part of a customer’s everyday routine and personal story.
Who We Are
Stireno is the customer-facing brand and online store operated by M.H. VAN BENTHEM BEHEER B.V.. The website is used to present our products, process customer orders, provide order updates, and offer customer support.
M.H. VAN BENTHEM BEHEER B.V. is responsible for the business operation behind this website, including product listing, order management, payment coordination, shipping support, return handling, privacy protection, and customer service.
This means that when customers shop on Stireno, they are purchasing through an online store managed by M.H. VAN BENTHEM BEHEER B.V., using the policies, service standards, and contact details published on this website.
Brand
Stireno is our online jewelry brand, focused on affordable pieces for everyday style, gifting, and personal moments.
Company
M.H. VAN BENTHEM BEHEER B.V. operates the website, manages customer orders, and provides the business contact information shown on this page.
Website
Stireno.com is our online storefront where customers can browse products, place orders, track shipments, and contact support.
What We Sell
Our collection includes bracelets, earrings, necklaces, rings, and selected jewelry accessories. We aim to offer pieces that are easy to wear, easy to gift, and suitable for different outfits and occasions.
Product materials and finishes may vary by style. Some pieces may include metal alloys, stainless steel, plated finishes, glass, resin, imitation pearls, stones, or decorative synthetic materials depending on the design.
To help customers choose more confidently, we provide product photos, descriptions, size guidance, and care information. Customers can also review our Size Guides and Materials & Care pages before ordering.
How We Sell
Stireno sells directly through our website. Customers can browse available products, add items to the cart, complete checkout online, and receive order confirmation by email.
Payments are processed through trusted third-party payment providers, including PayPal and Stripe. Supported payment methods may include Visa, Mastercard, American Express, Discover, PayPal, Google Pay, and Apple Pay, depending on availability at checkout.
Orders are shipped from Italy. Our shipping information, delivery estimates, and shipping fees are explained on our Shipping page. Customers can also use our Tracking page to check order status when tracking information is available.
How We Support Customers
Clear Product Details
We provide product descriptions, photos, size notes, and care guidance so customers can review important information before placing an order.
Secure Payment
Payments are handled by PayPal and Stripe. We do not directly store full card numbers on our website.
Shipping From Italy
Orders are processed according to our stated handling time and shipped from Italy to supported regions.
Order Tracking
When tracking is available, customers can check shipment updates through the order tracking page or shipping confirmation email.
Returns And Refunds
Eligible return requests can be made within 30 natural days from delivery. Approved refunds are processed according to our return policy.
Privacy Protection
We process customer information for order, service, shipping, and legal purposes, following applicable privacy requirements including GDPR.
Our Service Promise
We aim to make the shopping process simple, clear, and reliable. Before purchase, customers can review product information, sizing guidance, shipping details, payment information, and return terms on our website.
After purchase, we provide order confirmation, shipping updates where available, and customer support for order questions, delivery issues, returns, refunds, and product-related inquiries.
We also ask customers to provide accurate shipping information, review product details carefully, and follow jewelry care instructions so each order can be delivered and used with fewer issues.
Contact Information
Company: M.H. VAN BENTHEM BEHEER B.V.
Address: Hengelosestraat 207, 7562RA Deurningen, Netherlands
Phone: +31 541 200 347
Email: [email protected]
Customer Service Hours: Monday to Friday, 9:00 AM - 6:00 PM CET
For order questions, product help, shipping updates, return requests, or general support, please contact us through our Contact Us page.
