This website is operated by M.H. VAN BENTHEM BEHEER B.V.. We offer jewelry and related accessories, including bracelets, earrings, necklaces, rings, and other items for everyday wear, gifting, and personal styling.

Product availability, pricing, promotions, shipping options, and website content may be updated from time to time without prior notice.

You agree to use this website only for lawful purposes and in a way that does not damage, interrupt, misuse, or interfere with the website, checkout process, customer accounts, or other users.

You must not attempt to access restricted areas, misuse website forms, submit false information, or use the website for fraudulent, harmful, or unauthorized activities.

We try to present product photos, descriptions, dimensions, colors, and materials as accurately as possible. However, small differences may occur due to screen settings, lighting, product design, material details, and production differences.

For jewelry sizing and product fit guidance, please review our Size Guides and Materials & Care page before placing an order.

Jewelry may naturally show signs of wear over time, especially when exposed to water, perfume, cosmetics, sweat, cleaning products, friction, or moisture.

Please follow the care guidance on our Materials & Care page. We are not responsible for damage caused by misuse, poor storage, accidental damage, or failure to follow care instructions.

When you place an order, you are making an offer to purchase the selected products. An order confirmation email does not always mean that the order has been finally accepted or shipped.

We may refuse, cancel, or limit an order if there is a pricing error, stock issue, payment issue, suspected fraud, shipping restriction, incorrect customer information, or another reasonable business reason.

Prices are generally displayed in EUR unless another currency is shown at checkout. Product prices, discounts, promotional offers, and shipping fees may change from time to time.

Promotional codes must be used according to their stated terms and may be limited by time, product, order value, customer eligibility, or region.

Payments are processed through third-party payment providers, including PayPal and Stripe. Supported payment methods may include Visa, Mastercard, American Express, Discover, PayPal, Google Pay, and Apple Pay, depending on availability at checkout.

For more details about payment methods, payment security, currency, declined payments, and refunds to the original payment method, please review our Payment Instructions page.

Orders are shipped from Italy. Orders are usually processed within 1-2 business days after payment confirmation. Delivery time depends on the destination, selected shipping method, carrier service, customs handling, holidays, weather, and other external conditions.

For shipping fees, delivery estimates, shipping regions, tracking updates, and address accuracy requirements, please review our Shipping page.

Once your order has been shipped, tracking information may be provided by email where available. Tracking updates may take 24-72 hours to appear after dispatch, depending on the carrier system.

You can also use our Tracking page to check the latest available order status using your order number and checkout email address.

You are responsible for providing a complete and accurate shipping address when placing an order. This may include street address, apartment number, postal code, city, country, phone number, and any local delivery details where required.

Incorrect, incomplete, or outdated address information may cause delivery delays, failed delivery attempts, returned parcels, or additional shipping charges.

Return requests must be made within 30 natural days from delivery. Returned items must meet our return conditions and should not be sent back without contacting us first.

Approved refunds are usually issued back to the original payment method within 7 business days after return approval. For full details, please review our Returns page.

If you need to cancel or change an order, please contact us as soon as possible. Cancellations or changes may only be possible before the order has been processed, packed, or dispatched.

Once an order has been shipped, it can no longer be cancelled. If eligible, you may request a return after receiving the parcel according to our Returns policy.

We process personal information to operate the website, process orders, arrange shipping, provide customer support, prevent fraud, and meet legal or accounting obligations.

For details about GDPR rights, cookies, data security, children’s privacy, and how we use personal information, please read our Privacy Policy.

We encourage thoughtful purchasing, proper jewelry care, accurate address entry, and responsible returns to reduce unnecessary waste, failed deliveries, and avoidable reshipments.

You can read more about our approach on our Sustainability page.

All website content, including text, images, product descriptions, graphics, layouts, logos, and design elements, is provided for shopping and informational purposes.

You may not copy, reproduce, modify, distribute, or use our website content for commercial purposes without permission, except where allowed by applicable law.

We aim to keep the website accurate, secure, and available, but we cannot guarantee that the website will always be uninterrupted, error-free, or free from technical issues.

To the extent permitted by law, we are not responsible for indirect, incidental, or consequential losses arising from website use, delivery delays, third-party service issues, or customer misuse of products.

Our website may use third-party services for payment processing, shipping, analytics, email communication, hosting, fraud prevention, and website functionality.

These third-party services may have their own terms and privacy practices. We are not responsible for third-party websites, systems, or services that are outside our control.

If you have questions about products, orders, shipping, returns, refunds, payment, sizing, or website use, please contact us through our Contact Us page.

You may also review our FAQs page for common questions before contacting customer support.

We may update these Terms of Service from time to time to reflect changes in our website, products, services, legal requirements, or business operations.

The updated version will be posted on this page and will apply from the date it is published. Continued use of the website after changes are posted means you accept the updated terms.