We accept Visa, Mastercard, American Express, Discover, PayPal, Google Pay, and Apple Pay, where available at checkout.

Some payment methods may only appear when supported by your device, browser, card issuer, billing country, or selected checkout option.

Payments are processed by secure third-party payment providers, including PayPal and Stripe. These providers help complete payment authorization, fraud screening, and transaction processing.

We do not directly process full card information on our own servers.

Our website generally displays and processes payments in EUR unless another currency is shown at checkout. The final payment amount will be displayed before you complete your order.

If your card or payment account uses a different currency, your bank or payment provider may apply currency conversion or foreign transaction fees.

Your payment is usually authorized or charged when you place your order. Once payment is confirmed, we will begin processing your order according to our stated order handling time.

If payment is not approved, the order may not be completed or processed.

We use trusted payment providers and secure checkout technology to help protect payment information. PayPal and Stripe process payment details according to their own security standards and policies.

For customer safety, we do not store full card numbers or full payment authentication details on our website.

A payment may be declined due to incorrect card details, insufficient funds, card issuer restrictions, payment provider review, browser issues, or failed authentication.

If your payment is declined, please check your billing details, try another payment method, or contact your bank or payment provider for more information.

Yes. PayPal is available as a payment option where supported at checkout. You may be redirected to PayPal to complete payment securely before returning to our website.

Please make sure the payment is fully completed before closing the checkout page.

Yes, Apple Pay and Google Pay may be available through Stripe on supported devices, browsers, and payment settings.

If these options do not appear at checkout, your device, browser, card, or region may not support the payment method for this transaction.

After an order is placed, the payment method usually cannot be changed. If you need to use a different payment method, please contact us as soon as possible.

If the order has not been processed, we may advise you on the available options, such as placing a new order and cancelling the unpaid or incorrect order where possible.

Approved refunds are usually issued back to the original payment method used for the order. Refund processing time may vary depending on PayPal, Stripe, your card issuer, bank, or payment account provider.

Please note that once the refund processing is complete, it may take up to 7 business days for the refund amount to appear in your account.